[et_pb_section fb_built=”1″ admin_label=”Header & About” _builder_version=”4.25.1″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Frequently Asked Questions (FAQs)” _builder_version=”4.27.4″ _module_preset=”91452f5b-65e3-422d-a06a-e4c8ef28c768″ custom_margin=”||10px||false|false”][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”6741a67c-e26d-4527-9a98-9dcf60372260″ global_colors_info=”{}”]
Welcome to the WOKCHEF FAQs page. Here you’ll find answers to some of the most common questions we receive. If you can’t find what you’re looking for, feel free to contact us directly — we’re happy to help!
[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”“At WOKCHEF, we don’t just serve food – we serve comfort, tradition, and a taste of the sea.”” _builder_version=”4.27.4″ _module_preset=”20542df3-d08c-4772-be6a-8a710352c8c9″ title_text_color=”gcid-5ce2ff5c-ec55-4afe-b04f-cda004e53cb8″ custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{%22gcid-5ce2ff5c-ec55-4afe-b04f-cda004e53cb8%22:%91%22title_text_color%22%93}”][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Ordering” _builder_version=”4.27.4″ _module_preset=”7c664b1b-1df8-45ce-a5ec-e1b49f28b610″ title_text_align=”left” title_text_color=”#000000″ custom_margin=”||0px||false|false” locked=”off” global_colors_info=”{}”][/et_pb_heading][et_pb_toggle title=”How do I place an order online?” open_toggle_text_color=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_font=”Syne|700|||||||” body_font=”||||||||” body_text_color=”#FFFFFF” background_image=”https://wokchef-longsight.universalwebdesigns.co.uk/wp-content/uploads/2025/05/backdrop-1.png” border_radii=”on|22px|22px|22px|22px” locked=”off” global_colors_info=”{}”]
Simply visit our website, browse the menu, and add your selected items to the basket. When you’re ready, proceed to checkout and follow the instructions to complete your order.
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Yes, you can schedule your order for a preferred time during our opening hours. Just select your desired delivery or collection time at checkout.
[/et_pb_toggle][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Delivery” _builder_version=”4.27.4″ _module_preset=”7c664b1b-1df8-45ce-a5ec-e1b49f28b610″ title_text_align=”left” title_text_color=”#000000″ custom_margin=”||0px||false|false” locked=”off” global_colors_info=”{}”][/et_pb_heading][et_pb_toggle title=”What areas do you deliver to?” open_toggle_text_color=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_font=”Syne|700|||||||” body_font=”||||||||” body_text_color=”#FFFFFF” background_image=”https://wokchef-longsight.universalwebdesigns.co.uk/wp-content/uploads/2025/05/backdrop-1.png” border_radii=”on|22px|22px|22px|22px” locked=”off” global_colors_info=”{}”]
We deliver across Oldham and surrounding areas. You can enter your postcode on the website to check if you’re within our delivery zone.
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Delivery typically takes between 30–60 minutes depending on your location and how busy we are. You’ll receive an estimated delivery time when you place your order.
[/et_pb_toggle][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Food & Ingredients” _builder_version=”4.27.4″ _module_preset=”7c664b1b-1df8-45ce-a5ec-e1b49f28b610″ title_text_align=”left” title_text_color=”#000000″ custom_margin=”||0px||false|false” locked=”off” global_colors_info=”{}”][/et_pb_heading][et_pb_toggle title=”Is your food Halal?” open_toggle_text_color=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_font=”Syne|700|||||||” body_font=”||||||||” body_text_color=”#FFFFFF” background_image=”https://wokchef-longsight.universalwebdesigns.co.uk/wp-content/uploads/2025/05/backdrop-1.png” border_radii=”on|22px|22px|22px|22px” locked=”off” global_colors_info=”{}”]
Yes, all of our meat is sourced from Halal-certified suppliers, and we follow strict preparation standards to maintain Halal integrity.
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Yes, we offer a selection of vegetarian dishes. Please check our menu or contact us to ask about vegan-friendly options.
[/et_pb_toggle][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Allergies & Dietary Information” _builder_version=”4.27.4″ _module_preset=”7c664b1b-1df8-45ce-a5ec-e1b49f28b610″ title_text_align=”left” title_text_color=”#000000″ custom_margin=”||0px||false|false” locked=”off” global_colors_info=”{}”][/et_pb_heading][et_pb_toggle title=”I have a food allergy — what should I do?” open_toggle_text_color=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_font=”Syne|700|||||||” body_font=”||||||||” body_text_color=”#FFFFFF” background_image=”https://wokchef-longsight.universalwebdesigns.co.uk/wp-content/uploads/2025/05/backdrop-1.png” border_radii=”on|22px|22px|22px|22px” locked=”off” global_colors_info=”{}”]
Please notify us of any allergies when placing your order by leaving a note at checkout. We also strongly recommend contacting us directly to confirm any allergy concerns.
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Some of our dishes may contain allergens such as nuts, gluten, or dairy. Always ask us for detailed information if you have specific dietary needs.
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We accept major debit and credit cards, as well as online payment via our website. Some locations may also accept cash on delivery or collection.
[/et_pb_toggle][et_pb_toggle title=”Is it safe to pay online?” open_toggle_text_color=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_font=”Syne|700|||||||” body_font=”||||||||” body_text_color=”#FFFFFF” background_image=”https://wokchef-longsight.universalwebdesigns.co.uk/wp-content/uploads/2025/05/backdrop-1.png” border_radii=”on|22px|22px|22px|22px” locked=”off” global_colors_info=”{}”]
Yes, our website uses secure encryption technology to ensure your payment details are kept safe.
[/et_pb_toggle][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”General” _builder_version=”4.27.4″ _module_preset=”7c664b1b-1df8-45ce-a5ec-e1b49f28b610″ title_text_align=”left” title_text_color=”#000000″ custom_margin=”||0px||false|false” locked=”off” global_colors_info=”{}”][/et_pb_heading][et_pb_toggle title=”Where are you located?” open_toggle_text_color=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_font=”Syne|700|||||||” body_font=”||||||||” body_text_color=”#FFFFFF” background_image=”https://wokchef-longsight.universalwebdesigns.co.uk/wp-content/uploads/2025/05/backdrop-1.png” border_radii=”on|22px|22px|22px|22px” locked=”off” global_colors_info=”{}”]
Our address and contact details can be found on the Contact Us page of our website.
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Our current opening hours are listed on our homepage and may vary slightly on holidays. Please check the site or call us for updates.
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We know that convenience matters just as much as taste. That’s why our team works hard to ensure your order is prepared promptly, packaged with care, and delivered hot and fresh to your door. From our kitchen to your table, we aim to exceed your expectations with every meal.
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Enjoy the best of seafood takeaway in Oldham – quick, delicious, and hassle-free. Order online today and treat yourself to a quality dining experience from the comfort of your home.
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